Help and contact
Write to hello@embodha.com from the email address you sign in with, and tell us which phone or browser you're using. A screenshot often saves a round of questions.
Quick answers
My sign-in code hasn't arrived
Look in spam or promotions. Codes work for 10 minutes, and only the newest one does, so if you asked twice, use the second. The email also has a one-tap link that signs you in on the same phone.
I bought something but it isn't there
In the iOS or Android app, go to You and tap Restore purchases. It finds anything the App Store or Google Play has for you. Purchases belong to the Embodha account you were signed in to when you bought them.
How do I stop a subscription?
On the website, Library, then Stop renewing. In the apps, in the App Store's or Google Play's subscription settings. See refunds and cancellations.
Where's my invoice?
Purchases made on the website get an invoice by email as a PDF, and a refund gets a credit note the same way. If you're in India, the invoice shows GST split for the state on your account. You can change your state under You, Your details. Apple and Google send their own receipts for purchases in the apps.
Can I change or stop my daily reminder?
Under You, Daily reminder: pick a time, or Off. It only comes on days you haven't practised yet.
How do I get a copy of my data, or delete my account?
Under You: Your data emails you everything we hold, and Delete account starts deleting it. More on deleting your account.
Complaints
If we haven't put something right, write to our Grievance Officer, [the Grievance Officer’s name], at hello@embodha.com. That covers purchases, the app and your data. We acknowledge every complaint within 48 hours and resolve it within a month.
Contact us
[the company’s legal name]
Email: hello@embodha.com
Phone: +91 73038 44485